Shipping policy

Shipping Policy – Exotic Human Clothing Brand

1. Shipping Methods and Timeframes: At Exotic Human, orders are processed within 1-2 weeks and typically arrive within 1-2 weeks after processing.

2. Order Processing: Orders are processed and shipped out from our fulfillment center within the specified timeframes mentioned above. Once your order has been shipped, you will receive a confirmation email containing tracking information, allowing you to monitor the progress of your package.

3. Shipping Costs: Shipping costs are calculated based on the shipping method chosen, the destination of the package, and the total order value. Shipping fees will be displayed during the checkout process before you finalize your order.

4. Tracking Your Order: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your package through our shipping carrier's website.

5. Address Accuracy: Please ensure that your shipping address is accurate and complete. We are not responsible for delays or additional shipping fees incurred due to incorrect or incomplete addresses provided by customers. If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible.

6. Order Modifications and Cancellations: Modifications or cancellations to orders can only be made within 24 hours of placing the order. After this timeframe, we cannot guarantee that changes can be accommodated, as the order may have already been processed for shipping.

7. Delayed or Lost Packages: In the rare event that your package is significantly delayed or lost in transit, please contact our customer support team. We will work closely with our shipping partners to investigate and resolve the issue as efficiently as possible.

8. Customs and Import Duties: For international orders, please note that customs duties, taxes, and import fees may be applicable in your country. These charges are the responsibility of the recipient and are not included in the product or shipping costs. Exotic Human has no control over these charges and cannot predict their amount. Customs policies vary widely from country to country; for more information, please contact your local customs office.

9. Holiday Shipping: During peak holiday seasons, such as Black Friday, Cyber Monday, and Christmas, shipping times may be slightly longer due to increased order volumes and potential carrier delays. We recommend placing your orders early to ensure timely delivery.

By placing an order with Exotic Human, you agree to our shipping policy terms and conditions. If you have any further questions or concerns about shipping, please don't hesitate to contact us at exotichumanbusiness@gmail.com

Last updated: 08/21/2025